ICC is pleased to offer several programs entirely online as well as a variety of programs that include both in-person and online courses. Whether you are registered to take only one course from ICC or are enrolled in a certificate or degree program, there are a few steps you must complete before you can begin your online studies.
Complaint Process for Online Learners
Itasca Community College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students residing outside of the State of Minnesota while attending Itasca Community College who desire to resolve a grievance should follow the College's Student Grievance Procedure by submitting a completed Student Complaint Form. If, however, an issue cannot be resolved internally, you may file a complaint with your State. The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies.
Itasca Community College is accredited by the Higher Learning Commission (HLC) of the North Central Association. To file a complaint with the HLC, visit their website for instructions, call 800.621.7440 / 312.263.0456, email firstname.lastname@example.org, or send a letter to the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois 60604-1411.
Itasca Community College
An affirmative action, equal opportunity employer and educator