Home » On-Campus Services » Computer Services » Employee Mobile Email

Employee Mobile Email

How to access your email via the Internet or your smartphone

Web Access to Email

 The College uses Microsoft Exchange to provide email, calendaring, tasks and address books to its users. On campus, users take advantage of the Outlook client to use the Exchange features. When away from campus, all of the features are still available using the Outlook Web App service, AKA "OWA".

 You need to sign in with your StarID to access the Outlook Web App. If you don't have a StarID, and have not activated it on the campus network, you will need to come to campus to do so.

 Click here to go to Outlook Web Access

(this will become a direct link on the home page after the start of Fall Semester)


SmartPhone Access to Email


If you have a "smartphone" or other mobile device, you may be able to get Outlook content on the device. Your phone will need to meet these specifications:

  • capable of using ActiveSync to connect to Microsoft Exchange
  • data plan (or wifi) for sending and receiving your email, calendars, etc
  • an active StarID account at Itasca Community College


Here is what you need to get ActiveSync running on your smartphone:

  1. First - If you had ActiveSync set up for GroupWise, DELETE that account. Failure to do so may result in duplicates all over the place.
  2. Create a new account on your phone/device 
  3. Your email address should be what you see in the display name of your Outlook web client (it is shown in the upper right corner of the Outlook Web App. It should be in the form of first.last@itascacc.edu
  4. The password to enter is your StarID password (same one you use to log into Outlook Web App and everything else.
  5. The server is "shamrock.itascacc.edu" (we're changing it to mobile.itascacc.edu soon, but both will continue to work)
  6. The setup will automatically assume that your email address is your username. It is not of course, so you'll have to use your StarID when prompted for your username. Enter it with the trailing "@itascacc.edu" (eg zz9988aa@itascacc.edu)
  7. There should be a place on the setup to tell it to accept all certificates Please check these boxes.

 NOTE: you may get a warning to the effect that you must agree to allow the Exchange Administrator to have permission to Wipe your phone back to Factory Default state. This is for your security in the event that you lose your phone or if it gets stolen. You will then have the ability to reset your phone so no-one can get data from it.