Health Sigma Module
Health Sigma
Six Sigma is a customer-focused, systematic method for reducing defects to fewer than 3.4 parts per million opportunities. Whether your organization manufactures parts or provides health care, Six Sigma offers an analytical approach to detect and eliminate defects in either goods or services at every opportunity in the process.
Performance Objectives
Helps associates:
Learn the background, strategies, and metrics of Six Sigma
Learn basic tools used in Six Sigma that can be applied anywhere in the organization where mistakes are costing lives, jobs or money
Empower and motivate employees to do things in new ways
Course Overview
Learners will set objectives and identify a project scope to determine its success. Specifically, participants will learn to apply Six Sigma concepts and tools to the service-related transactions that occur in every type of organization. By achieving Six Sigma levels in these processes, service organizations and manufacturing companies alike can increase customer satisfaction, improve service and product reliability and enhance financial performance.
You will gain knowledge on the following topics:
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