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Student Complaint and Grievance Policies


Itasca Community College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. The Student Concern Process document will direct students where to go for help and concerns. Students should complete and submit a Student Complaint Form to file a formal complaint related to discrimination or harassment.

Online Students Residing Out of State

Students residing outside of the State of MN while attending Itasca Community College who desire to resolve a grievance should follow the College's Grievance Procedure by submitting a completed Student Complaint Form . If, however an issue cannot be resolved internally, you may file a complaint with your State. The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies.


Itasca Community College is accredited by the Higher Learning Commission of the North Central Association.